Reviews and Testimonials for My Service Company
We have used My Service Company twice in the past year or so. Service was same-day both times and was not only fast, but Ben and Lach were very professional, knowledgeable, efficient (and pleasant!). This will be Our Service Company for any future needs.
I was just kicking tires te a blocked toilet, back flow preventer valve and a water level alarm. The first two plumbing companies I tried in Coaldale itself went to voice mail. That has happened with them before. I then tried My Service Company. The phone dropped out when trying to be transferred to the plumbing department. After a while, Tina rang me and apologized. We discussed different options and potential costs. Although there was a callout fee, there wasn’t extra travel charges from Lethbridge. She was very knowledgeable and has a sense of humour. When we need a professional plumber, we will be calling them. It is much nicer talking to humans then a machine. PS: One of the reviews from google (Pleasant Meadows) got it right. There technician said that Service is in the company name. Service will make a company great. Bad service or no service will break it.
Ben and his employees have done furnace repairs on our previous furnace. In the middle of a basement replacement project that was not going well, we brought them in to replace the furnace and hot water heater and do all new duct work. They worked around an unconventional schedule, other tradespeople, pre-existing mistakes etc in an old house with grace, cheerfulness and excellent communication. Their questions and choices they offered were relevant and insightful and we have complete confidence in their finished work.
What a pleasure working with your company!!! Right from the first call to your VERY pleasant and accommodating Tina to the super helpful and efficient technician Lachland my experience was professional and friendly. I have found my new plumbing service in Lethbridge.
Ben was awesome. It took him less than an hour to rebuild my bath tub taps which included him having to leave to get parts.
I live out of town but own a few rental properties in Lethbridge, and I can always count on My Service Company for fast and quality work. They always fit me in, treat me like I’m their favorite customer, and there are never any surprises. This company knows how to treat their customers and run a professional business. I would, and do, recommend them to anyone.
Great service quick response helpful tips.Thanks
I am very impressed with the service I received from My Service, especially Lachlin. He went out of his way to solve an intermittent problem, which everyone knows can be most annoying. I had an issue with my furnace not firing on the first. Lachlin went out of his way to cover all the bases to remover completely my frustration, and to solve the problem. Furnace is now working perfectly, and My Service will always be My First Call. Thanks for the great job.
If for no other reason than Tina answering the phone on a Sunday so chipper I would have hired these guys. The plumber Rich that showed up was 15 min early professional and hilarious and was done replacing a hot water tank in two hours. Better rates than anyone else and superior work. They are our plummets forever. Thank you thank you thank you.
My business hired My Service Company to do some HVAC work on our personal training centre. The technicians were prompt, polite and got the job done in a very timely fashion over the course of 2 afternoons, even going so far as to purposely schedule us in during the time of day when we had the least traffic. The most surprising thing was how well the technicians cleaned up after themselves each day! Cleaning our black rubber gym flooring each time they were there so that you would not know that they had even been there! I have hired My Service Company for both commercial and residential services in both HVAC and plumbing, and would not hesitate to hire them again nor hesitate to recommend them! Thanks guys and GOD BLESS YOU!
Thanks Dan and “My Service Company” for checking out our furnace. Kinda need it working in January…..ahhh toasty.
Cheers to My Service Company for coming when my furnace quit on me during the cold snap. We were warm and cozy within a few minutes and the fellow was very pleasant given the late hour.
The dry air in our home was unbearable, I did some research about some humidifiers. I put my name online & Terry got back to me right away. Your guys went the extra mile for us! Another company put a gas line right where the Humidifier was to go. They would not fix it and make it right. Your guys came in and made it right. If you can keep up this type of service as you grow you will truly be blessed. We will for sure use your company again! Keep up the standard, raise the bar!
Very happy with the new Maytag furnace and the fast and efficient service. Thank you for the great price.
I just wanted to thank you for the great job you did on our furnace. I was so worried when we had the furnace checked and were told there might be a problem. However, your service man, Locke came out – at the end of the day, on a Friday, when I am sure he would have like to go home and spent quite a long time checking and cleaning the furnace so that it would be working perfectly. I was very impressed with how thorough he was and what a very nice and considerate gentleman he is. Thank you and your staff for taking such good care of us – we are especially appreciative now, when the weather is cold and we feel toasty, warm and safe. We would certainly recommend your company to others.
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